SUEZ launches self-service customer pricing tool

Written by: Editorial staff | Published:
The SUEZ eCommerce Portal works with SUEZ's core data and pricing models

SUEZ has launched a customer pricing tool to enable instant, fully transparent self-service quotes for waste management.

Developed by Siemens company Mendix, the SUEZ eCommerce Portal is guided by a customer’s postcode and works with SUEZ’s core data and pricing models to instantly provide customers with accurate, executable quotes.

It uses a low-code platform which allows developers of different experience levels to create applications for web and mobile.

SUEZ said this has already driven new business revenue in excess of £500,000 and reduced the costs of customer acquisition by 20%.

The company spoke with global innovators, led by the UN’s United Smart Cities initiative, which are integrating data-driven technology with waste management services to improve sales infrastructure and fleet operations.

Matt Rogers, chief information officer for SUEZ’s UK business, said: “We are not only using low-code technology to minimise the impact of waste on the environment, but we are also eliminating it from our own internal systems and processes.

“The complexity of looking after 10,000 postcode sectors across the country, each with different strategies for every single waste type, means there’s literally millions of possibilities in our pricing engine. We couldn’t find a product that addressed our unique requirement to customise our pricing data to map across different geographic locations, so we had to develop it.”

SUEZ repurposes 8.5 million tons of materials and produces over 1.1 million megawatt hours of renewable energy from waste in the UK every year.

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